FAQs

Online Delivery over Christmas and New Year

Courier Delivery - Republic of Ireland & Northern Ireland

  • Christmas - Order before 10pm on Friday 22nd December to receive your order by Christmas Eve.
  • New Year - Orders placed after 10pm on Saturday 30th December up until 10pm on Tuesday 2nd January will be delivered on Wednesday 3rd January 2018.

UK - Postal Delivery

  • Christmas - Order before 3pm on Tuesday 19th December to receive your order before Christmas Eve.
  • New Year - Orders placed after 3pm on Friday 29th of December up until 3pm on Tuesday 2nd of January will be dispatched on Wednesday 3rd January 2018.

Europe – Postal Delivery

  • Christmas - Order before 12pm Friday 15th December to receive your order by Christmas Eve.
  • New Year - Orders placed after 12pm on Friday 29th December up until 12pm on Tuesday 2nd January will be dispatched on Wednesday 3rd January 2018.

International – Postal Delivery

  • Christmas - Order before 12pm on Tuesday 12th December to receive your order by Christmas Eve.
  • New Year - Orders placed after 12pm on Friday 29th of December up until 12pm on Tuesday 2nd January will be dispatched on Wednesday 3rd January 2018.

Click & Collect - Online orders delivered to a ROI/NI store

  • Christmas - Order before 4pm on Thursday 21st December for delivery to your chosen store by Christmas Eve.
  • New Year - Orders placed after 12pm on Friday 29th December up to 12pm on Tuesday 2nd January will be dispatched on Wednesday 3rd January 2018. Delivery to ROI/NI stores takes 1-3 working days

Click & Collect - Online orders delivered to a UK store

  • Christmas - Order before 4pm on Monday 18th December for delivery to your chosen store by Christmas Eve.
  • New Year - Orders placed after 12pm on Friday 29th of December up to 12pm on Tuesday 2nd January will be dispatched on Wednesday 3rd January 2018. Delivery to UK stores takes up to 5 working days.

Delivery of Large Items of Furniture - Republic of Ireland

  • Christmas - Order before 4pm on Monday 18th December for delivery by Christmas Eve. DHL Supply Chain will contact customers to arrange a delivery time.
  • New Year - Orders placed after 12pm on Friday 29th December up to 12pm on Tuesday 2nd January will be dispatched on Wednesday 3rd January 2018. DHL Supply Chain will contact customers to arrange a convenient delivery time after this date.

*Delivery is subject to courier availability, store delivery schedule and
does not apply in extreme weather conditions.